Privacy Policy

Last updated: June 15, 2023

This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use our Service. It also informs you about your privacy rights and how the law protects you.

We value your privacy and are committed to protecting your personal data. By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions


The capitalized terms used in this Privacy Policy have specific meanings defined under certain conditions.


For the purpose of this Privacy Policy:

"You" refers to the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing or using the Service, as applicable.

"Company" (referred to as "the Company," "we," "us," or "our" in this Privacy Policy) refers to Canadian Customer Debt Relief Inc., located at 1761 Wallace Street, Regina, Saskatchewan S4N 3Z7, Canada.

"Affiliate" means an entity controlled by or under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.

"Account" means a unique account created for you to access our Service or parts of our Service.

"Website" refers to the website of Canadian Customer Debt Relief Inc., accessible at [insert website URL].

"Service" refers to the services provided by Canadian Customer Debt Relief Inc. through the Website.

"The country" refers to Saskatchewan, Canada.

"Service Provider" means any natural or legal person who processes data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing how the Service is used.

"Third-party Social Media Service" refers to any website or social network website through which a user can log in or create an account to use the Service.

"Personal Data" means any information that relates to an identified or identifiable individual.

"Cookies" are small files that are placed on your computer, mobile device, or any other device by a website, containing details of your browsing history on that website among its many uses.

"Usage Data" refers to data collected automatically, either generated by the Service or the Service infrastructure itself (e.g., the duration of a page visit).

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

Email address

First name and last name

Phone number

Address, state, province, ZIP/postal code, city

Bank account information to pay for products and/or services within the Service

Usage Data

We may also collect Usage Data automatically when you use the Service. This may include information such as your device's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track the activity on our Service and store certain information. These technologies are used to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.

For more information about the cookies we use and your choices regarding cookies, please refer to our Cookies Policy.

Use of Your Personal Data

We may use your Personal Data for the following purposes:

To provide and maintain our Service, including monitoring the usage of our Service.

To manage your Account and provide you with access to the functionalities available to registered users.

To perform the contract, we have with you, including processing purchases or services you have requested through the Service.

To contact you and provide you with updates, notifications, or information related to the Service, including marketing communications, unless you have opted not to receive such information.

To manage and respond to your requests and inquiries.

To analyze how the Service is used and improve our offerings.

Sharing of Your Personal Data

We may share your personal information in the following situations:

With Service Providers: We may engage third-party Service Providers to perform tasks on our behalf, such as analyzing the use of our Service, displaying advertisements, contacting you, providing customer support, or processing payments.

With Affiliates: We may share your information with our affiliates, including our parent company and subsidiaries, to provide you with consistent and enhanced services.

With Business Partners: We may share your information with our trusted business partners to offer you relevant products, services, or promotions.

For Business Transfers: If the Company is involved in a merger, acquisition, or sale of assets, your Personal Data may be transferred. We will provide notice and require the acquiring party to honor this Privacy Policy.

With Legal Authorities: We may disclose your Personal Data if required by law or in response to valid requests by public authorities, such as a court or government agency, to comply with legal obligations or protect against legal liability.

With Your Consent: We may share your Personal Data with your consent or at your direction.

Retention of Your Personal Data

We will retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a more extended retention period is required or permitted by law. We may retain and use your Personal Data to comply with our legal obligations, resolve disputes, and enforce our agreements and policies.

Transfer of Your Personal Data

Your information, including Personal Data, may be transferred to and maintained on computers outside your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction.

By providing your Personal Data and agreeing to this Privacy Policy, you consent to such transfers and the processing of your data in accordance with this policy. We will take all reasonable steps necessary to ensure that your data is treated securely and following this Privacy Policy, and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

Disclosure of Your Personal Data

We may disclose your Personal Data in the following circumstances:

Business Transactions: If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement: We may disclose your Personal Data if required by law or in response to valid requests by public authorities, such as a court or government agency.

Other Legal Requirements: We may disclose your Personal Data in good faith when such action is necessary to comply with a legal obligation, protect and defend the rights or property of the Company, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of users of the Service or the public, or protect against legal liability.

Security of Your Personal Data

The security of your Personal Data is important to us. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We implement reasonable measures to protect against unauthorized access, alteration, disclosure, or destruction of your Personal Data. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

Detailed Information on the Processing of Your Personal Data

We may engage third-party Service Providers to perform tasks on our behalf and provide the Service. These Service Providers have access to your Personal Data only to perform their functions and are obligated not to disclose or use it for any other purpose.


If you make payments for products and/or services within the Service, we may use third-party payment processors to facilitate those transactions. We do not store or collect your payment card details. The processing of your payment information is governed by the privacy policies of these third-party payment processors, who adhere to PCI-DSS standards.

Children's Privacy

Our Service is not directed to anyone under the age of 13, and we do not knowingly collect personally identifiable information from individuals under the age of 13. If you are a parent or guardian and become aware that your child has provided us with Personal Data without your consent, please contact us. If we become aware that we have collected Personal Data from individuals under 13, we will remove that information from our records.

Links to Other Websites

Our Service may contain links to third-party websites not operated by us. We strongly advise you to review the Privacy Policy of any third-party website you visit. We have no control over and assume no responsibility for any third-party websites or services' content, privacy policies, or practices.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of the policy. We may also notify you through other means, such as email or a prominent notice on our Service, before the changes take effect.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please get in touch with us:

By email: info at

By mail: 800-A Horace Street Regina, Saskatchewan S4T 5K8

Please note that this revised privacy policy incorporates information regarding outsourcing some employees to Secure call centers in India to meet the high-level service demands of our clients.